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  • How many year of experience do you guys have, and what certifications do you guys hold."
    We have a combined, 38 years of experience working on the IT field, and some of the IT certifications that we hold are: CompTIA A+ CompTIA Network+ CompTIA Server+ CompTIA Security+ Microsoft Certified Professional Microsoft Windows 10 Certified Microsoft Windows Server 2012R2 Microsoft Windows Server 2016 Cisco CCENT Certified
  • I'm interested in your cloud backup services how do I know that my data is safe and secure with you.
    Physical Security Raviga Technologies uses only premier tier 4 datacenter facilities for colocating our equipment. Each site is staffed 24/7/365 with onsite security and to protect against unauthorized entry. Each site has security cameras that monitor both the facility premises as well as each area of the datacenter internally. There are biometric readers for access as well as at least two factor authentication to gain access to the building. Each facility is unmarked so as not to draw any additional attention from the outside and adheres to strict local and federal government standards. Storage Data Security Raviga Technologies is secure by default and all data stored in the Raviga cloud is always encrypted at rest (even if the requesting party doesn’t specify encryption). Raviga Technologies follows industry-best security models and security design practices. Examples of Wasabi security features include: HTTPS is supported for the secure upload/download of data Buckets are only accessible to the bucket and object creators Raviga supports user authentication to control access to data (including support for the AWS IAM model) Access control mechanisms such as bucket policies and Access Control Lists (ACLs) can be used to selectively grant permissions to users and groups of users
  • I'm looking to replace my old phone system, how is you phone service better than the competition."
    Our solution relies on carrier-grade multi-redundant class 4/5 switches coupled with a chain of US & Canadian telecom carriers. This multi-carrier setup provides the necessary redundancy to guarantee our 99.999% SLA. Free App for Desktop & Mobile Call Free 24/7 Customer Support No Local PBX to Install Monthly Subscription per User No Cancellation Fee No Wiring Required High Quality IP Phone Multi-Carrier Solution Hosted Voice over IP
  • What is managed IT Service.
    Managed IT service is like having your own IT team working for your business at all times, except we are much more affordable. When you get our Managed IT service, we work on the background making sure that your computers, servers, printers, and network equipment is working at peak efficiency, and is always healthy. some of the work we do is, scan your computers for unstable programs, failing hardware, or viruses like crypto malware, or spyware, trying to infect your computing equipment, we make sure that your computers are always up to date with the latest stability and security patches, and your antivirus is always fully update and scanning for threats at all times.
  • I am interested in your website development service, can you tell me more."
    When we work with you to make your dream web site a reality, we make sure that your website is everything you wanted it to be. We can develop a simple, yet elegant website that is budget friendly to a complex yet easy to use, and intuitive website that would be the envy of your competition. Whatever is your business need, we are sure that we have the right solution for you.
  • I'm interested in your business security, what can you tell me about it?"
    When you hired us to secure your business IT infrastructure, we start by making an assessment of your computers, and network security, we look for vulnerabilities, in your software and hardware. When we are done with our discovery phase, we move to our remediation, and hardening phase, in this phase, we close and patch any software and operating system vulnerabilities, then we move to your switches, routers, firewalls, and Wi-Fi access points, we close any port that are not being used, and disable any protocols that could create problems in the future. when we are done, we leave you with detailed diagram of your network, and a report that details everything that was done to secure your network.
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